E-Commerce Essentials


The nature of the product or service offering and also of the client determines the essentials for
premium ecommerce design.
We must gain a fundamental understanding of the client’s entry point for sales activity.
Is personal contact required to schedule a service or estimate or can the sale continue forward electronically once the decision is made? In the former case, design efforts are directed towards encouragement, promptness and contact capture and the website must effectively influence and support these directives.

For businesses with a product or products to sell, a different set of design considerations arise. In these cases, a perfect user experience is the goal emphasizing ease of navigation, improvement of trust, and maximized effectiveness as a working selling machine. These can be achieved by careful design and testing to ensure a professional and functional site comprising all the factors for product identification, showcasing, supply and distribution seamlessly.

Ten fundamentals underscore our design efforts:
1. Ease of navigation
2. Product Primacy
3. Identity uniformity
4. Ease of checkout
5. Effective accurate product illustrations, descriptions, and documentation
6. Seamless site search
7. Loading speed
8. Showcase products and suggest related items
9. Consistent hosting
10. Order generation and processing

Remember, on the internet the competition is only one click away. Any design flaws in ecommerce sites may weaken client trust for the existing transaction and any future ones.

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